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Please note that this inquiry form is strictly for safety-related questions that do not require a time-sensitive response. Alert Carolina inquiries are not monitored 24/7. To report suspicious activity or any concern about your personal safety, call 9-1-1. For non-emergencies, call UNC Police at 919-962-8100.

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Frequently Asked Questions

Why didn’t I receive an Alert Carolina text message about a recent event on campus that I think should warrant an Alert Carolina text?
Make sure your mobile number in the campus directory to receive emergency text messages from the University.

The Alert Carolina Emergency Notification System communicates in multiple ways in the event of an emergency or dangerous situation. Here is a summary breakdown of our four different emergency notification types and the modes of notification we use for each one.

I got a push notification from a local weather outlet that there was a tornado warning in my area. Why didn’t I receive an Alert Carolina text?
The Alert Carolina Emergency Notification System automatically sends out notifications through Alert Carolina when there are tornado warnings that the National Weather Service issues specifically for the Chapel Hill and Carrboro area. A tornado warning issued for our area would prompt an emergency warning notification protocol, accompanied by emergency sirens to alert people who are outdoors. More information.